Terms and Conditions

  1. ORDER

All items are shipped from Nuuk, unless otherwise stated in the item description.

We ship worldwide.

We ship by airmail or by surface mail (Denmark and Greenland), we will provide you with two quotes for you to choose from.

Items that consist parts from the following animals:

  • Polar bear
  • Walrus
  • All whales.

Can not be shipped outside Greenland due to CITES rules and regulations.

At 73.gl – (Enoksen Aps) you can only order goods through our website. If you have any queries for items that are not on the website, you are more than welcome to contact us by email, by phone, by mail or via the website’s contact form.

Enoksen Aps
Industrivej 18, P.O.Box 1719
3900 Nuuk
Greenland

Phone:+299 587848
Email:

Information on the technical data and specifications from the manufacturer or from the seller’s website is for guidance only. The buyer is responsible for selecting the service and for obtaining the desired result with the purchase. Always check the manufacturer’s own website for product data.

All prices on the website are in Danish kr. Subject to currency changes, force majeure and tax changes.

When you trade with 73.gl, agreements are made in the following languages: Danish

No binding purchase agreement has been entered into with Enoksen Aps until you have received an order confirmation or invoice from 73.gl

  1. PAYMENT

At 73.gl you can pay with:

  • Nets Easy with Dankort, Visa card and MasterCard.
  • PayPal with various credit cards.
  • Cash payment at local pickup.
  • Bank transfer to Bank Nordik.
  1. SHIPPING

We deliver via Tele-Post in Greenland by air or ship to Greenland and Denmark.

  1. CANCELLATION

You always have a 14-day right of withdrawal in consumer purchases when you shop at 73.gl.

You must notify us within 14 days of receipt that you wish to cancel your purchase. The notification must be given at , by telephone contact or via the website.

In your message, please make it clear to us that you wish to exercise your right of withdrawal. We kindly request that the item be returned within 14 days of the notice of purchase being canceled.

Return shipping

When the right of withdrawal is exercised, you must bear the costs of returning the goods yourself, for example the return freight.

Please note that you are responsible for the delivery of the item, as well as proper packaging.

The expedition is promoted if the return shipment is accompanied by relevant information, such as a copy of invoice or order confirmation, registration and account number or prior correspondence, etc.

The condition of the item when you return it.

You are only liable for any deterioration in the value of the goods. resulting from handling other than what is necessary to determine the nature, properties and manner of operation of the goods. In other words, you can try the item in the same way as if you tried it in a store.

If the item is tried in addition to what is described above, we consider it used, which means that upon cancellation of the purchase you will only receive part or none of the purchase amount, depending on the trade value of the item.

This value is determined as an estimate by Enoksen Aps.

In the event of impairment, this amount will be deducted as a refund. Impairment is assessed if the item returns to a used and deteriorated condition so that it cannot be resold as new. Based on this, Enoksen Aps will assess the impairment and return to you before the amount is refunded.

The Purchase Act deficiencies may apply.

In order to receive the full purchase amount, you must do the same thing as you can in a physical store. You may try the item, but do not put it into actual use. The item must be free of damage, no signs of wear, no scratches and in a clean and tidy condition if you want to get all your money back. Therefore, be careful when unpacking the item, do not remove protective foil / plastic etc. and be careful not to make scratches or marks. The product should look like you yourself would expect a brand new product – in short, as you received it yourself.

Health, hygiene products or other items that are not suitable for return will not be returned if they have been used. It is possible to examine the goods without being used. This applies for example. products that have been in contact with skin or hair.

It is accepted that the seal on blister packs should NOT be broken if the right of withdrawal is desired. This type of item is put into service when the blister pack is broken and this causes a decrease in the sales value of the item. It is therefore important that you decide whether to keep the item or cancel the purchase before the blister pack is broken. It is possible to examine the goods without breaking the blister pack.

The item can be returned to:

Enoksen Aps
Industrivej 18, P.O.Box 1719
3900 Nuuk
Greenland

Packaging and responsibility for return shipping

We do not receive parcels sent by mail. demand or without distribution.

Enoksen Aps also encourages all products to be properly packaged in suitable fillings (eg bubble wrap or other shock absorbing material) and packed in a cardboard box so that the products cannot be damaged during transport.

It is at the customer’s risk that the goods will return safely to Enoksen Aps – 73.gl

You can also deliver the item in person at our address during store opening hours, see opening hours at 73.gl. You can also return the item to us with the completed standard cancellation form as well as a copy of the invoice and information on bank registration and account number.

Refund of amounts

If you cancel your purchase, you will of course receive the amount you paid back to us. In case of any impairment for which you are liable, this purchase is deducted. If you exercise your right of cancellation, we will refund all payments received from you, including delivery costs (but not additional costs as a result of your choice of a different form of delivery than the cheapest form of standard delivery we offer), without undue delay and in any case within 14 days from the date we received notice of your decision to cancel this Agreement. Basically, the amount is refunded to your bank account. It is therefore important that you provide your bank registration and account number.

  1. WARRANTY

When you, as a consumer, shop on 73.gl, you have, of course, 24 months warranty.

However, the right of complaint may be limited by the natural life of the product. This applies to eg batteries and the like, which can be described as consumables.

This means that you can either get the item repaired, exchanged, money back or a discount in price, depending on the specific situation. This, of course, means that the complaint is justified and that the defect has not arisen as a result of an improper use of the product or inappropriate use.

The Purchase Act deficiencies may apply.

A defect is a defect that occurred at the time of delivery – typically manufacturing and / or material defects.

Should the item, as expected, break during the claims period and be covered by the right of complaint, defective goods are repaired or replaced at our or the manufacturer’s workshop free of charge.

Damage to the product caused by operating errors, handling errors, modifications or gross misuse on the part of the user is not covered by the warranty. This also includes changing the applied current to any relevant component. Goods should be returned with an invoice copy stating the time of purchase of the advertised product, otherwise the processing of the case may be extended.

  1. Use of the right of complaint

It must be advertised within a reasonable time after you discover the defect. If a complaint is made within 2 months, the complaint will always be within a reasonable time.

We encourage you to make a statement regarding the product’s defect or defect in connection with the complaint, as failure to do so may extend the processing time due to wide troubleshooting.

Always make an appointment regarding return of an item with Enoksen Aps. before sending.

Always remember to return the item in proper packaging (preferably the original), and we encourage you to get a receipt from the carrier.

  1. Your personal information

In order to enter into an agreement with us through the Website, you must register with the following personal information:

  • name
  • address
  • phone number
  • email address

We only register your personal data for the purpose of delivering the goods to you.

The personal data is registered with Enoksen Aps and is kept for 5 years (5 years due to the requirements of the Bookkeeping Act).

When personal data is collected through our website, we ensure that it always happens when you give your explicit consent, so informed about exactly what information is collected and why.

The data controller is: The manager of Enoksen Aps.

The information provided to 73.gl is not disclosed or sold to any third party and we do not record any sensitive information.

As registered with 73.gl, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. You have these rights under the Personal Data Act and in connection with this you are directed to Enoksen Aps.

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